Skechers Insider

What is Skechers Insider?

Skechers Insider is our loyalty program. As a Skechers Insider, you can enjoy a variety of benefits including:

* After your first purchase as a Skechers Insider, you'll receive a $20 reward towards your next spend over $100! (valid for 6 months)
* Exclusive member offers
* Invitations to VIP events
* Notifications of new products available
* Access to competitions

How do I sign up?

• Sign up in-store: Just speak to a team member and they will assist you! 
• Sign up online: You can create your Skechers Insider account online here.

Important to note:

• If you signed up in-store and want to use a reward online, you will need to also create an online account. Simply sign up online again with the same email address and your accounts and rewards will merge! 

You can read our full Skechers Insider Terms & Conditions here. 

After your first purchase, you will receive your $20 Insider reward within 48 hours. If you do not receive your reward within 48 hours, please contact us below. 

We will also send you an email notification and your reward will be available to redeem at the checkout once logged into your online account. Simply click "Apply $20.00 Skechers Insider Reward" to apply the voucher to your order. There's no voucher or PIN required.

To receive the $20 Insider Reward, you will need to spend a minimum of $100 at Skechers (either online or in-store). Make sure that you create an Insider account and be logged in, or give the store your email address prior to your first purchase and the $20 reward will then appear in your account within 48 hours. Once you have a Skechers Insider Reward you can use it in-store or online:

Redeeming In-store

Simply provide your Skechers Insider email address, and our in-store team will apply your $20 reward to your purchase if it is above $100. 

Redeeming Online

• Sign into your account online. If you signed up and made your first purchase in-store, you will need to sign up again online - Simply use the same email address and your accounts and rewards will merge. 
• If you have a $20 Insider Reward available, you will notice a notification at the top of the screen of the home page as well as on your account dashboard:

• When your cart exceeds $100 (excluding shipping fees) you will be able to redeem your Insider Reward at the checkout. To apply the reward, click "Apply $20.00 Skechers Insider Reward". 

Please note: Your reward is applied proportionally across the products in your cart based on the value of each item. For example, if you purchase a pair of shoes and a pack of socks, you might see the bulk of your $20 reward being applied to your shoes, based on the value of this item being higher.

Yes, as long as the total cart value is $100 or above (excluding shipping fees). Skechers rewards are valid for 6 months from the date of issue.

Good to know: Rewards can only be redeemed on transactions of $100 or more and cannot be split across multiple orders. 

Existing account holders (who’ve made a logged in purchase online, or provided an account email when purchasing in-store) will be contacted via email. You’ll have the opportunity to join the Skechers Insider program or choose to opt out from the program. If you join via this method, you’ll receive a $20 reward*, valid for 2 weeks from the date of issue! You’ll be notified via email when your reward is ready for use. This reward can be redeemed online or in-store, on a minimum $100 spend.

All Skechers Insider emails will be received by mid-April, rewards will be issued within 5 business days of the original email sent. Please note, opting out of the loyalty program, does not opt you out of promotional emails. You can also choose to opt into the loyalty program at a later date.

Rewards can only be redeemed on transactions of $100 or more and cannot be split across multiple orders.

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Unfortunately, signing up in-store does not automatically create an online account.

You'll need to create an online account with the same email address you used in-store. 

Once you do, your in-store and online transaction history will merge! Your first spend as a Skechers Insider (online or in-store) will accrue a $20 reward to redeem on your next purchase. 

Your reward will be returned to your Skechers Insider account when your return is processed. Please allow 48 hours for this to reflect. Your returned reward can then be redeemed both in-store and online. Simply present your Skechers Insider email in-store to have your reward applied to your purchase, on a minimum $100 spend!

As reward is applied proportionally across the products in your cart based on the value of each item, if you return part of your order you'll receive a partial refund of your reward to redeem on your next purchase.

For example, if you have a pair of shoes and a pack of socks in your cart when you redeem your reward, You might see a $15* discount applied to shoes. If you then decide to return the shoes only, your reward will be returned with a value of $15.

Find your closest store with our Store Locater. 

Your reward is applied proportionally across the products in your cart based on the value of each item. For example, if you purchase a pair of shoes and a pack of socks, you might see the bulk of your $20 reward being applied to your shoes, based on the value of this item being higher.