What is Skechers Insider?
Skechers Insider is our Loyalty Program. As a Skechers Insider, you'll receive all the below rewards and benefits!
* After your first purchase as a Skechers Insider, you'll receive a $20 reward towards your next spend! (valid for 6 months)
* Exclusive member offers
* Invitations to VIP events
* Notifications of new products available
* Access to competitions
Click here for more information on how to sign up as a Skechers Insider!
You can read our full Skechers Insider Terms & Conditions here.READ FULL ARTICLE
How do I sign up to be a Skechers Insider?
You can sign up in any of our retail stores. Just speak to a team member and they will assist you!
Or you can create an account online here.
Signing up in-store doesn't automatically create an online account. As long as you sign up in both places using the same email address, your transaction history will automatically merge.READ FULL ARTICLE
I'm already signed up, how do I become a Skechers Insider?
Existing account holders (who’ve made a logged in purchase online, or provided an account email when purchasing in-store) will be contacted via email. You’ll have the opportunity to join the Skechers Insider program or choose to opt out from the program. If you join via this method, you’ll receive a $20 reward*, valid for 2 weeks from the date of issue! You’ll be notified via email when your reward is ready for use. This reward can be redeemed online or in-store, on a minimum $100 spend.
All Skechers Insider emails will be received by mid-April, rewards will be issued within 5 business days of the original email sent. Please note, opting out of the loyalty program, does not opt you out of promotional emails. You can also choose to opt into the loyalty program at a later date.
Rewards can only be redeemed on transactions of $100 or more and cannot be split across multiple orders.
I signed up as a Skechers Insider and made a purchase, but I can't log in online?
Unfortunately, signing up in-store does not automatically create an online account.
You'll need to create an online account with the same email address you used in-store.
Once you do, your in-store and online transaction history will merge! Your first spend as a Skechers Insider (online or in-store) will accrue a $20 reward to redeem on your next purchase.READ FULL ARTICLE
How do I redeem my Skechers Insider reward?
In-store: Simply provide your Skechers Insider email address, and our in-store team will apply your reward to your purchase if it is above $100.
If you do not have an account, create one here.
Already signed up in-store and made a purchase? Make sure you use the same email addresswhen creating your online account.
Sign in to your account and your reward will be available to use.
When your total cart exceeds $100, you will be able to redeem your reward before you place your order.
At checkout, click "Apply $20.00 Skechers Insider Reward"
Your reward is applied proportionally across the products in your cart based on the value of each item. For example, if you purchase a pair of shoes and a pack of socks, you might see the bulk of your $20 reward being applied to your shoes, based on the value of this item being higher.READ FULL ARTICLE
Can I use my Skechers Insider reward at any time, on any product?
Yes, as long as the total cart value is $100 or above. Skechers rewards are valid for 6 months from the date of issue.
Good to know: Rewards can only be redeemed on transactions of $100 or more and cannot be split across multiple orders.READ FULL ARTICLE
When will I receive my Skechers Insider Reward?
You'll receive an email notification when your reward is ready to redeem! There's no voucher or PIN required. When logged into your online account, it will be available to redeem at the checkout. Simply click "Apply $20.00 Skechers Insider Reward" to apply the voucher to your order.
Please note it may take 48 hours for the reward to reflect in your account.
What happens if I return an item I purchased with my Skechers Insider Reward?
Your reward will be returned to your Skechers Insider account when your return is processed. Please allow 48 hours for this to reflect.
As reward is applied proportionally across the products in your cart based on the value of each item, if you return part of your order you'll receive a partial refund of your reward to redeem on your next purchase.
For example, if you have a pair of shoes and a pack of socks in your cart when you redeem your reward, You might see a $15* discount applied to shoes. If you then decide to return the shoes only, your reward will be returned with a value of $15.
Please note that at this stage, your returned reward can only be redeemed in-store. Simply present your Skechers Insider email in-store to have your reward applied to your purchase, on a minimum $100 spend!
Find your closest store with our Store Locater.READ FULL ARTICLE
Your reward is applied proportionally across the products in your cart based on the value of each item. For example, if you purchase a pair of shoes and a pack of socks, you might see the bulk of your $20 reward being applied to your shoes, based on the value of this item being higher.