Payment

Our online store accepts Mastercard, VISA, American Express, PayPal and Afterpay. 

Unfortunately, we can not accept payment from cards issued overseas. 

Your account will be debited at the time of order and the transaction will appear on your statement. 

At this time, our online checkout system does not support payments using multiple credit cards. However, you can pay for your purchase using one credit card and one Skechers gift card. 

What is PayPal?

PayPal is an online payment system which lets you pay for your order with a PayPal account instead of entering your card details at the checkout, thus keeping your card details private. 

PayPal Pay in 4 

• PayPal Pay in 4 allows you to pay for your purchase in 4 interest-free instalments.
• Your first instalment is due at the time you make your purchase. The next 3 instalments are due every 2 weeks after. 
• Repayments are made automatically from your PayPal account. 

How do I use PayPal?

• You will need to set up an account with PayPal which is linked to your card or bank account. 
• Select PayPal as your method of payment at the checkout. 
• A PayPal pop up window will allow you to enter your PayPal log-in details, where you then authorise the transaction. 
• Once payment is confirmed, a confirmation page will appear along with your order number. 
• You will receive two emails from both Skechers and PayPal to confirm your payment and order.

What are the advantages and disadvantages of using PayPal with my Skechers order?

• Advantages:
  
  • No need to enter your card details every time you make a purchase online. 
  • Your card details are kept private from the vendor. 
  • PayPal offer reimbursement of return shipping fees if you need to send something back to us. You can make up to 8 claims per year! More info here. 
• Disadvantages:
  • • Orders paid with PayPal cannot be refunded in-store. To return your order for a refund, you will need to organise your return online with us and pay for return shipping. You will then need to contact PayPal to organise a refund of your return shipping costs. 

To find out more and sign up, please visit PayPal's website. 

If you need to return your item, you will be unable to do so in store if you choose to pay with PayPal.  

If you paid with PayPal, you can get a refund on your return shipping costs if you need to send something back - up to $45 per return and 8 returns each year.

This can be useful as orders paid with PayPal cannot be returned in-store and will need to be returned online for a refund. Follow the steps below to get your money back on return shipping. 

How to get your money back on return shipping

1. Login to your PayPal account and activate "Refunded Returns" before shopping and paying with PayPal.
2. Submit a request with your proof of purchase within 30 days of return and 150 days of purchase.
3. Once approved, your refund will appear in your PayPal account, typically within 5 business days.

What's not included?

1. Any items that haven't been paid for in full with your PayPal account.
2. Any products excluded from our Returns Policy.

Our credit notes can only be used in-store. When making a purchase in-store, present your credit note to the team member to have it applied to your purchase.

Want to shop online? We can convert your credit note to an online gift voucher. Find out more info here.

Zip’s Single-Use Visa Card allows you to shop with companies that aren’t partnered with Zip. 

If you wish to shop with us via Zip Pay, head to the Zip App and search for Skechers. You’ll be directed to our website. When you’re ready to pay, select ‘Pay with Zip’ and a single-use card will be generated. 

For a full overview, please see here.

Returns:

If you need to return your order, your refund will be credited back to your Zip Account.

Please see full instructions here. 

If you have any questions or issues, please reach out to the Zip Pay team. 

At Skechers we take website and credit card security very seriously. We use high level, 128 bit SSL encryption technology whenever you enter your personal information or payment details on our site. This technology is the most advanced, security software currently available for online transactions. We do not under any circumstances store credit card details. 

Good to know: To ensure that the page you are viewing is secure, look for a padlock icon in your browser, this verifies the authenticity and validity of our website security.

For more information please see the Skechers Privacy Policy.