How does Click & Collect work?
Shop online and pick up your order in-store within 1 hour. Simply select Click & Collect at the checkout!
Is Click & Collect free?
Our 1hr Click & Collect is 100% free of charge and is available at all Skechers stores. There is no minimum purchase on Click & Collect orders.
How to place a Click & Collect order
- Select your size
- Scroll down to 'Click & Collect' and enter your postcode
- The closest stores to you with available stock will be displayed, select your preferred store then click 'Add to cart'
- Once you are ready to complete your order, click the cart icon in the top right corner to review your cart then click 'Proceed to Checkout'
- Proceed through checkout and place your order
- You'll receive an order confirmation and then another email when your order is ready for collection
*please note that Click & Collect is subject to stock availability. Click & Collect may not be available for some items if your local store(s) are sold out.
Picking up your Click & Collect order
Please be prepared to show your order confirmation and photo ID to our in-store team (so we know it's you). If you need to nominate someone other than yourself to collect the order, please let our Skechers Experts know below. The nominee will also be required to show a form of I.D.
READ FULL ARTICLE
When will my Click & Collect order be ready for pickup?
Our in-store team prioritise your Click & Collect orders to have them ready for pickup within 1 hour!
You're able to collect your order once you've received the ready-for-collection email. On collection, we'll ask to see your order confirmation and photo ID (so we know it's you). If someone else is collecting your order, please notify our Skechers Experts here.
Can I cancel my Click & Collect order?
Our Skechers Experts may be able to cancel your Click & Collect order once it has been placed.
Simply get in touch below and provide us with your order number (starting with SKXU). We'll provide you with the next steps.READ FULL ARTICLE
How do I return a Click & Collect order?
You can simply return in-store if you have changed your mind about your recent Click & Collect purchase.
Alternatively, you are also welcome to post your Click & Collect back to us for return. Please see here for instructions on how to return via post.
You can check out our Returns Policy for more information.READ FULL ARTICLE
Why isn't Click & Collect available for the item I need?
No results when you enter your postcode for Click & Collect? Only local Skechers stores which have your item in stock will appear available for Click & Collect.READ FULL ARTICLE
If Click & Collect is unavailable at your local store, we recommend having your item delivered! View our Delivery Timeframes here.