COVID SAFE PLAN

To protect the wellbeing of our team and customers, we have introduced several measures to prevent the spread of COVID-19 in store. 

Mandatory QR code check-in

Some states have mandated QR code check-ins via the official Government App. Please refer to your Local State Government for more information (Australia.gov.au).

Mandatory face coverings in-store 

Some states have introduced mandatory mask-wearing indoors. Please refer to your Local State Government for more information (Australia.gov.au).

Maintain 1.5 metres apart from each other where possible

Social distancing tape will be placed around our floors and seating areas. These can be found throughout the store as reminders, as well as areas where you may be required to queue.

Use EFTPOS/Paywave/Tap n Go services available

We strongly encourage you to use your card or phone to tap and pay instead of cash, whenever possible.

Use sanitisation station upon entering the store

Hand sanitiser will be available for all customers upon entry.

Regular cleaning routines throughout the entire store

We apply the highest standard of cleanliness and hygiene across our stores. We have increased the routine cleaning of frequently touched hard surfaces.

Remove and put on your own footwear

Our team will still be available to assist you with any sizing questions you may have, however they will maintain 1.5-metre distance to comply with social distancing. Our stores will have disposable try on socks and gloves available for customers.

Training for team members on social distancing and additional hygiene measures

All team members will be required to complete ongoing training courses.

Thank you for playing your part in helping us practice social distancing. We appreciate your continued support as we work through this together.

We hope to see you in-store or online soon.

Skechers.

We've put together a comprehensive guide on how to measure your foot to get the most accurate size.

• Lay a sheet of paper on the floor, one edge flush against the wall. Fix the paper to the floor with scotch tape so it doesn't move.
• Standing straight and wearing socks, stand on the paper. Place your feet together, your heels against the wall and make sure your back is touching the wall too.
• Have someone draw the outline of both your feet. 
  
  

• Use a ruler or the straight edge of a book to draw a line across where the outline is longest. Draw a parallel line 0.5cm from this original line to allow for clearance.
• Finally, measure the distance from the wall to the second line you have drawn.

This will be your reference to know your shoe size.

Compare this length with the below charts to determine the size that will suit you best!

Please note that theses are guides only. The cm length is the length of the innersole, we advise allowing an extra 1cm when calculating your shoe size. 

Mens

Womens 

Kids Infant

Kids Youth 

Want to convert your US size to another one? Check out our size guide.

Helpful tip:
Already own a pair of Skechers?
Generally sizing tends to be standard across brands, although sizes can vary slightly depending on the style, shape and material of the shoe. The size of the pair that you already own is a good guide.

Skechers is an American brand so we primarily show US sizing. 

Skechers are true to size, and we always recommend purchasing your regular US size. 

To help you determine your US size, we recommend checking the size tag under the tongue of your current pair of shoes. Most shoes sold in Australia are from American brands and therefore are likely to show the US size listed together with the equivalent UK and EU sizes. 

We recommend using our comprehensive sizing guide to measure the length of your foot to help determine the US size that you need in Skechers. 

If you have any concerns about fit, feel free to talk to our Skechers Experts on 1800 875 275 who can help you chose the right size. Alternatively, simply click the 'Contact Us' below. 

Women's Apparel Size Chart

Socks: One size fits most. 

Men's Apparel Size Chart

Socks: One size fits most. 

We want you to enjoy your Skechers for as long as possible. Following some simple steps to look after them will keep them looking good, well into the future. 

1. How to protect your Skechers:
   • Spray your Skechers with our Skechers Waterproofing Spray prior to wearing. Spray thoroughly, then leave them to dry for 10 minutes before applying a second coat. We recommend doing this after every 6-7 wears to keep them protected. 

 2. How to clean your Skechers: 

• • • Machine Washable Skechers:  Any style which specifies "Machine Washable" under it's 'Product Details' can be safely machine washed on a gentle cycle and air-dried (see example below). 
      • We suggest placing them in a pillowcase or laundry bag before machine washing.
      • Do not place Skechers in the dryer.
      • For shoes with Skechers Memory Foam™ insoles, allow shoes and insoles to air dry for 10 to 12 hours to ensure the insoles are fully dry. 
•  
  •  
    • Nylon/Mesh Skechers (not specified as "Machine Washable"): If your Skechers are not machine washable, we do not recommend putting your Skechers into the washing machine. 
      1. Remove excess dirt from the upper and outsole by using a small brush or towel.
      2. Create a soapy mixture by combining warm water and a small amount (a few drops) of laundry detergent.
      3. Dip the brush or cloth into the soapy mixture. Wipe down the affected area. Use an athletic cleanser such as our Skechers Athletic Cleanser and apply with a brush or cloth. Use a clean, dry cloth to wipe off the excess soap and cleanser.
      4. Allow shoes to air dry.
      
    • Leather Skechers:
      • Use a leather cleaning lotion or cleanser such as our Skechers Athletic Cleanser.
      • Apply cleanser directly onto a cloth, sponge or soft brush and scrub shoe thoroughly. Use a clean, dry cloth to remove excess moisture and dirt. 
      • Do not machine wash leather shoes. 
    • Suede or Nubuck Skechers:
      • Apply a suede and nubuck-specific 'rain and stain' protectant such as Skechers Waterproofing Spray before wearing in wet conditions.
      • Use a suede/nubuck cleaning product to clean shoes. Brush with a suede brush for best results.
      • Do not machine wash suede or nubuck shoes.
    • Light-Up Skechers: Machine washing light-up shoes is not advised as it may damage the lights. Clean with mild soap, warm water and a soft cloth.

3. How to deodorise and freshen up your Skechers:

• • • Apply a deodorizing spray such as Skechers Odor Eliminator Spray to keep shoes fresh and odor-free.

Please note: Skechers that have been improperly washed or cared for will not be eligible for a return or faulty assessment. 

Every foot is unique, so we offer styles in wider widths to ensure the greatest comfort possible. 

Skechers Wide Fit styles are available in the men's range and women's range. 

Relaxed Fit: Maintains medium width in the heel with a roomier toe box. This is equivalent to a men's D/E width or women's B/C width. 

Wide Fit: A roomier interior offers a looser fit around the entire foot. This is equivalent to a men's 2E/3E width or a women's D width. 

Extra Wide Fit: Maximum space means wider feet stay comfortable all day. This is equivalent to a men's 4E/5E width. 

Handy tip: The width of your current Skechers can be found on the size label under the tongue of the shoe. The item number on the size label is a 5 digit number and begins with 'SN'. If the item number ends with a single 'W' this is a Wide Fit style, two ('WW') will indicate it's an Extra Wide Fit style. 

Tee off your best game in cushioned comfort with our Skechers GO GOLF Range! We offer golfing shoes for men and women in a range of widths and support levels. 

Shop the Skechers GO GOLF range

Are they available in Wide Width?

Yes, however, this will depend on stock and seasonal availability. Our Wide Fit styles will clearly state 'Wide Fit' in the style name and list of Product Details online. 

Can I get replacement spikes?

We unfortunately don't stock or sell replacement spikes for our GO GOLF Skechers, however the GO GOLF PRO and TORQUE styles feature replaceable SoftSpikes replacement spikes. These can be purchased from most golf retailers including Drummond Golf, GolfBox, Power Golf, and via Amazon.  

We’re privileged to work with some amazing brands and charities that are active in the community. Please keep an eye on our social media channels for opportunities to get involved.

If you or your organisation would like to collaborate with us, please contact stampyourfeet@accentgr.com.au.
If we’d would like to pursue a relationship, we’ll be in touch with next steps.

Thanks again for expressing your interest.

We’re absolutely committed to minimising environmental impact. It’s an important conversation to have and we understand that we have a long way to go.

Accent Group owns the Australasian distribution rights. Though we do not manufacture these products, we support the ethical sourcing and sustainability policies that the global manufacturer has in place.

Within our business, we’re actively working on ways to reduce waste and package our product responsibly. This includes (but is not limited to) the use of recyclable and/or biodegradable bags and driving in-store footwear recycling initiatives. We’re working closely with the ASGA (Australian Sporting Goods Association) who repurpose athletic footwear to create new products, such as gym mats, floors, and playgrounds.

Accent Group is committed to developing and maintaining an inclusive workplace that embraces and celebrates diversity. Our commitments include (but are not limited to) creating a great place of work that thrives on inclusion and respects and draws on the diverse backgrounds, experiences, knowledge, and skills of our people. Our Diversity & Inclusion Policy is available on our corporate website here. If you suspect or see instances of non-compliance with this policy, please contact our Customer Experience Team and we’ll investigate the matter.

We’re also proud to work with a wide range of brands that celebrate individual expression and participate in cultural and social events. It’s a privilege to be able to use our platforms to connect with incredible people and organisations that raise awareness and support our community. Please keep an eye on our social media channels for opportunities to get involved.

 We’re absolutely committed to minimising environmental impact. It’s such an important conversation to have and we understand that we have a long way to go. From initiatives including using recyclable and/or biodegradable bags, to store-wide recycling practices and wholesale logistics consolidation. We are always trying to improve our practices to reduce carbon emissions.

With our stores, we're actively working on ways to reduce waste and package responsibly. This includes (but is not limited to), the use of recyclable and/or biodegradable bags and other initiatives such as driving in-store footwear recycling initiatives. We're also working closely with the Australian Sporting Goods Association (ASGA), which repurpose athletic footwear to create new products, such as gym mats, floors and playgrounds.

If you suspect or see instances of non-compliance with this policy, please let us know and we’ll ensure this is investigated.

We acknowledge that these are small steps on a long journey. Any ideas and feedback you have are truly valued and appreciated.

At Skechers, we are committed to operating responsibly and only want to work with suppliers who are dedicated to safe, ethical, and working conditions. Our Ethical Sourcing Policy is available here.

This policy prohibits the use of forced, involuntary or child labour. We make sure that our suppliers are provided with this information, so they understand what’s expected if they want to work with us. If you suspect or see instances of non-compliance with this policy, please let us know and we'll ensure this is investigated.

Accent Group and its related entities are distributors, with manufacturers are based all over the world. Quality, ethics, comfort, style are a priority - we ensure our products and external manufacturers live up to the Skechers standard.

Though we do not manufacture these products, we support the ethical sourcing and sustainability policies that the global manufacturer has in place. If you see or suspect any instances of non-compliance, then please get in contact with our Customer Experience Team and we'll investigate the matter.

Our friendly Skechers Experts are here to help. Click the "Contact Us" below to connect with the team. 

Joining our mailing list will give you access to updates on new styles and campaigns, upcoming releases and competitions. 

To sign up, scroll to the bottom of the website and enter your email address. 

Important to note: Signing up to our mailing list is not the same as having an account. You can create an account here to save your purchase and return history.

Need to find your nearest store? Head over to our store locator!

Thank you for showing your interest in working for us.

We're always on the lookout for talented people to join our growing team.

If you'd like to work at Skechers, please head over to our careers page for more information on the benefits and available positions.

Thank you again and good luck.