Follow this link to contact the team and let us know how you're enjoying your purchases or provide feedback on an in-store experience.
We look forward to hearing from you.
Joining our mailing list will give you access to updates on new styles and campaigns, upcoming releases and competitions.
To sign up, scroll to the bottom of the website and enter your email address.
Important to note: Signing up to our mailing list is not the same as having an account. You can create an account here to save your purchase and return history.
READ FULL ARTICLEFollow this link to contact the team and let us know how you're enjoying your purchases or provide feedback on an in-store experience.
We look forward to hearing from you.
READ FULL ARTICLE
Need to find your nearest store? Head over to our store locator!
READ FULL ARTICLEThank you for showing your interest in working for us.
We're always on the lookout for talented people to join our growing team.
If you'd like to work at Skechers, please head over to our careers page for more information on the benefits and available positions.
Thank you again and good luck.
READ FULL ARTICLEOur Skechers Kid's S Lights are designed to last until your child outgrows them.
If the S Lights aren't lighting up correctly, it could be that the lights have accidentally been turned off. We've outlined below the best ways to troubleshoot this issue.
Top Tips:
Good to know:
*The intended lifespan refers to the wear the child they were bought for gets out of them before they outgrow them. If the S Lights have been passed down from one child to another, the lights may no longer work which is not considered a fault.
Still having difficulties?
Our Skechers Experts are here to help. Please reach out via our webform to let us know what's going on. Please attach photos of the shoes and a video of the lights not working.
READ FULL ARTICLE
It is recommended to spray all Skechers shoes with our Rain and Stain Waterproof Spray prior to wearing. Give your shoes a thorough spray and leave to dry away from direct sunlight. A second coat is also recommended.
To keep your shoes fresh and deodorized, we suggest using our Shoe Care Odor Eliminator Spray. It is specially formulated to keep Skechers shoes feeling and smelling fresh.
Brighten and clean your shoes to look like new with our Shoe Care Athletic Cleanser Gel, specially formulated to brighten and clean leather, suede or fabric footwear. This is a perfect shoe conditioner for removing surface stains.
Please see a break down of styles and recommended treatment below:
Performance Shoes: Most Skechers GOwalk and GOrun shoes with non-leather uppers can be cleaned by using our Skechers Athletic Cleanser gel and a soft cloth. We do not recommend fully submerging your item in water or through the washing machine unless they are machine washable.
Air dry away from harsh conditions or direct sunlight for up to 12 hours to ensure your item is fully dry, do not place shoes in the dryer. Apply a fabric 'rain and stain' protectant to protect the shoes from stains.
Nylon/Mesh Shoes: Most casual shoes can be cleaned using our Skechers Athletic Cleanser gel and a soft cloth. We don't recommend fully submerging your item in water or through the washing machine as this can compromise the material and stitching of the shoe.
Air dry away from harsh conditions or direct sunlight for up to 12 hours to ensure your item is fully dry, do not place shoes in the dryer. Apply a fabric 'rain and stain' protectant to protect the shoes from stains.
Skechers Memory Foam™ Insoles: For shoes with these amazing insoles, we recommend removing the insole from your shoes (yep that’s right, they’re removable) at least once every couple of months to allow this amazing technology to “puff” back to its original shape.
This will allow your insole to breathe and assist with the longevity of your item. If you opt to clean your insoles, please be sure to let them air dry away from harsh conditions or direct sunlight for 10 to 12 hours to ensure the insoles are fully dry before placing them back in your pair. We would recommend using our Shoe Care Odor Eliminator Spray to finish.
Leather Shoes: Apply leather 'rain and stain' protectant before wearing. Use a leather cleaning lotion or spray to clean, our Skechers Athletic Cleanser gel would be ideal. Apply a leather lotion or oil periodically to keep the leather supple. Do not machine wash leather shoes.
Suede or Nubuck Shoes: Apply a suede and nubuck-specific 'rain and stain' protectant before wearing in wet conditions. Use a suede/nubuck cleaning product to clean shoes. Brush with a suede brush for best results. Do not machine wash suede or nubuck shoes.
Light-Up Shoes: Washing light-up shoes, in any capacity, is not advised as this will damage the lights irreparably.
READ FULL ARTICLEUnfortunately, we rarely receive restocks of short-run releases.
What we would recommend doing is joining our mailing list in order to take advantage of being up to date with restocks on popular items, as well as new releases or similar items.
To join our mailing list, head over to our website and scroll down to the bottom and enter your email address.
You can also keep watch on our social media channels, or on our blog here.
Thank you for showing your interest.
READ FULL ARTICLEOur Skechers stock is always changing and updating, though sometimes we won’t have the same stock available as our Skechers international counterparts.
We recommend contacting your nearest Skechers retail store to ask our amazing team if they are currently stocking the item you’re looking for.
READ FULL ARTICLEWe don't have a specific timeline regarding the longevity of batteries in Light-Up shoes.
We expect your child will grow out of their shoes before the batteries wear out! However, each case can be a little different, so feel free to reach out to our Skechers Experts if you're worried.
Have you checked the lights are on? Sometimes the button that operates the lights can be accidentally turned off. You'll find the button around the heel or sides of the shoe. Press it and test the shoes again.
READ FULL ARTICLEWe've put together a comprehensive guide on how to measure your foot to get the most accurate size.
This will be your reference to know your shoe size.
Compare this length with the below charts to determine the size that will suit you best!
Please note that theses are guides only. The cm length is the length of the innersole, we advise allowing an extra 1cm when calculating your shoe size.
Mens
US |
cm |
US 7 |
25cm |
US 7.5 | 25.5cm |
US 8 | 26cm |
US 8.5 | 26.5cm |
US 9 | 27cm |
US 9.5 | 27.5cm |
US 10 | 28cm |
US 10.5 | 28.5cm |
US 11 | 29cm |
US 11.5 | 29.5cm |
US 12 | 30cm |
US 12.5 | 30.5cm |
US 13 | 31cm |
US 13.5 | 31.5cm |
US 14 | 32cm |
Womens
US | cm |
US 5 | 22cm |
US 5.5 | 22.5cm |
US 6 |
23cm |
US 6.5 | 23.5cm |
US 7 | 24cm |
US 7.5 |
24.5cm |
US 8 | 25cm |
US 8.5 | 25.5cm |
US 9 | 26cm |
US 9.5 | 26.5cm |
US 10 | 27cm |
US 10.5 | 27.5cm |
US 11 | 28cm |
Kids Infant
US | cm |
US 5 | 11cm |
US 6 | 12cm |
US 7 | 13cm |
US 8 | 14cm |
US 9 | 15cm |
US 10 | 16cm |
Kids Youth
US | cm |
US 11 | 17cm |
US 12 | 18cm |
US 13 | 19cm |
US 1 | 20cm |
US 2 | 21cm |
US 3 | 22cm |
US 4 | 23cm |
US 5 | 23.5cm |
Want to convert your US size to another one? Check out our size guide.
Helpful tip:
Already own a pair of Skechers?
Generally sizing tends to be standard across brands, although sizes can vary slightly depending on the style, shape and material of the shoe. The size of the pair that you already own is a good guide.