Need to reach out to our Customer Experience team? Click the "contact us" button below and our team will be on hand to assist you with your enquiry.

Alternatively, you can also check out our Help Centre for articles packed with more information.

Due to the current climate conditions, unfortunately, we aren't looking to expand our current influencer and collaboration portfolio. We apologise for the inconvenience!

Need to find your nearest store? Head over to our store locator!

Thank you for showing your interest in working for us.

We're always on the lookout for talented people to join our growing team.

If you'd like to work at Skechers, please head over to our careers page for more information on the benefits and available positions.

Thank you again and good luck!

Need to replace your insoles?

Unfortunately at the moment, we don't stock any replacement soles. However, our shoes fit any standard insoles which you can find at your local supermarket, chemist,  major sporting stores or any shoe repair shops that carry shoe accessories.

Generally, all material and design information can be found in or under the product description page under PRODUCT DETAILS:

Still can’t find the information? Get in touch with the Customer Experience team below and we’ll be able to help you out.

Want to stay in the loop about any new releases or promotions?

We recommend keeping a watch on our social media channels and subscribe to our mailing list. You can subscribe by heading over to our website and scrolling down to the bottom of the page and popping your email in the Subscribe box.

If you'd like to continue shopping, please click here to be redirected back to the website.

It is recommended to spray all Skechers shoes with our Rain and Stain Waterproof Spray prior to wearing. Give your shoes a thorough spray and leave to dry away from direct sunlight. A second coat is also recommended.

To keep your shoes fresh and deodorized, we suggest using our Shoe Care Odor Eliminator Spray. It is specially formulated to keep Skechers shoes feeling and smelling fresh.

Brighten and clean your shoes to look like new with our Shoe Care Athletic Cleanser Gel, specially formulated to brighten and clean leather, suede or fabric footwear. This is a perfect shoe conditioner for removing surface stains.

Please see a break down of styles and recommended treatment below:

Performance Shoes: Most Skechers GOwalk and GOrun shoes with non-leather uppers can be cleaned by using our Skechers Athletic Cleanser gel and a soft cloth. We do not recommend fully submerging your item in water or through the washing machine as this can compromise the material and stitching of the shoe.

Air dry away from harsh conditions or direct sunlight for up to 12 hours to ensure your item is fully dry, do not place shoes in the dryer. Apply a fabric 'rain and stain' protectant to protect the shoes from stains.

Nylon/Mesh Shoes: Most casual shoes can be cleaned using our Skechers Athletic Cleanser gel and a soft cloth. We do not recommend fully submerging your item in water or through the washing machine as this can compromise the material and stitching of the shoe.

Air dry away from harsh conditions or direct sunlight for up to 12 hours to ensure your item is fully dry, do not place shoes in the dryer. Apply a fabric 'rain and stain' protectant to protect the shoes from stains.

Skechers Memory Foam™ Insoles: For shoes with these amazing insoles, we recommend removing the insole from your shoes (yep that’s right, they’re removable) at least once every couple of months to allow this amazing technology to “puff” back to its original shape.

This will allow your insole to breathe and assist with the longevity of your item. If you opt to clean your insoles, please be sure to let them air dry away from harsh conditions or direct sunlight for 10 to 12 hours to ensure the insoles are fully dry before placing them back in your pair. We would recommend using our Shoe Care Odor Eliminator Spray to finish.

Leather Shoes: Apply our leather 'rain and stain' protectant before wearing. Use a leather cleaning lotion or spray to clean, our Skechers Athletic Cleanser gel would be ideal. Apply a leather lotion or oil periodically to keep the leather supple. Do not machine wash leather shoes.

Suede or Nubuck Shoes: Apply a suede and nubuck-specific 'rain and stain' protectant before wearing in wet conditions. Use a suede/nubuck cleaning product to clean shoes. Brush with a suede brush for best results. Do not machine wash suede or nubuck shoes.

Light-Up Shoes: Washing light-up shoes, in any capacity, is not advised as this will damage the lights irreparably.

Unfortunately, we rarely receive restocks of short-run releases.

What we would recommend doing is joining our mailing list in order to take advantage of being up to date with restocks on popular items, as well as new releases or similar items.

To join our mailing list, head over to our website and scroll down to the bottom and enter your email address.

You can also keep watch on our social media channels, or on our blog here. 

Thank you for showing your interest.

When ordering online, finding the right size for you can seem daunting. We've put together a comprehensive guide on how to measure your foot to get the most accurate size.

• Lay a sheet of paper on the floor, one edge flush against the wall. Fix the paper to the floor with scotch tape so it doesn't move.
• Standing straight and wearing socks, stand on the paper. Place your feet together, your heels against the wall and make sure your back is touching the wall too.
• Have someone draw the outline of both your feet. 
  
  

• Use a ruler or the straight edge of a book to draw a line across where the outline is longest. Draw a parallel line 0.5cm from this original line to allow for clearance.
• Finally, measure the distance from the wall to the second line you have drawn.

This will be your reference to know your shoe size.

Compare this length with the below charts to determine the size that will suit you most!

Mens

Womens 

Kids Infant

Kids Youth 

Want to convert your US size to another one? Check out our size guide.

Helpful tip:
Already own a pair of Skechers?
Generally sizing tends to be standard across brands, although sizes can vary slightly depending on the style, shape and material of the shoe. The size of the pair that you already own is a good guide.

We're proud to offer a wide range of styles and sizes.

Selected styles are stocked in half sizes! To find shoes that come in half sizes,  we recommend using a wide search such as 'Women's Styles' :

Then filter the product size, selecting your half size 

You will then be presented with all of our styles in your half size

We recommend browsing our online store to view our full range or popping into your nearest Skechers retail store and chatting with our team to find your perfect fit.