Yes you can.
If you've shopped online and had a change of mind, we're happy to offer a refund in-store, provided the item meets our return conditions below.
- Item(s) were purchased within the last 30 days and proof of purchase can be provided
- Item(s) must be unworn, unwashed, or otherwise undamaged with original tags attached
- Item(s) is in its original, undamaged packaging or shoebox
What to bring in-store
Please bring the item(s) you wish to return and a proof of purchase, which can include your email order confirmation, order number (#SKXAU...) or bank statement. If you shopped online with card, please bring the same card in-store for a refund.
Can I return my item at any Skechers store?
Yes, you can visit any of our Skechers stores here to return an item.
Your refund will be processed back via your original payment method, whether its card, PayPal or Afterpay. Click here for more information on refunds. Please note, any shipping fees applied to your original order will not be included in your refund, even if the whole order is returned.