Our Skechers Kids light up shoes are designed to last until your child outgrows them.*
Why are the lights not working?
The lights have been accidentally turned off
Youth sizes will generally have a ON/OFF button built into the design of the shoe. Check for the button around the outer ankle of the shoe or towards the end of the velcro strap.
The lights may not be activating
Skechers light ups are sense activated in the heel of the shoe. If your child is light or walks on their toes, they may not be putting enough weight on the heel to activate the lights.
Check the position of the lights
S Light models will light up the sole when walking while Twinkle Toes will only light up on the toes.
Good to know:
- Batteries cannot be replaced and should last the intended lifespan of the shoe*
- S Lights should be kept dry - submerging in water may result in malfunctioning lights
*The intended lifespan refers to the wear the child they were bought for gets out of them before they outgrow them. If the S Lights have been passed down from one child to another, the lights may no longer work which is not considered a fault.
Still having difficulties? Get in contact with our Skechers Experts here.