Update: We’re now offering Click & Collect again for our metro Melbourne customers. However, you will not be able to pick up your order until our stores reopen.
If you opted for Parcel Concierge (only available for Victorian customers in select areas), please refer to this article for more information.
If for any reason you're unable to pick up your Click & Collect order from store or would like to cancel, please get in touch with our Customer Experience team below and they will assist you.
Please ensure that you include your order number when contacting us so we can assist you in the quickest way possible.