To return or exchange an item that has been gifted to you, we require a receipt or Proof of Purchase from Skechers either online or in-store.
As we stock many brands and items, we do need to identify that the item has been purchased directly from Skechers to assist with a return or exchange.
If you cannot locate your receipt or proof of purchase, we can attempt to locate it for you if you are able to provide:
- A bank statement/purchase
- The email the order was placed under
- The date/time/store the order was placed