Once we have received your item and your return has been approved, we will process your refund into the same payment account you used to make the original purchase. Please allow 5-10 days for your refund to be returned to your account.
Articles in this section
- I purchased a gift for Christmas but it doesn't fit, can I return or exchange my shoes after Christmas?
- Do Skechers offer international exchange?
- What if the item I received is not what I ordered?
- Have you received my return?
- Can I return my purchase to a store if I paid with PayPal / Afterpay?
- Who pays for the items I would like to return?
- I purchased online using Afterpay, can I still return my items?
- How long does the refund process take?
- How come I can return online purchases for a refund but not store purchases?
- Can I return my online purchase to a store for arefund?