All Click and Collect orders are packed by our amazing store teams within 3-24 hours from the time the order is placed. You’ll get an email notification once your order is ready to be picked up, so be sure to keep an eye out for this since it will be the indicator that you’re all clear to head into the store location and collect the order.
Please note: If you need to nominate someone other than yourself to collect the order, we require prior contact with our Customer Experience team.
We may request to see the credit card used or speak to the cardholder at any stage. The nominee will also be required to show a form of I.D.